PRIVACY POLICY
Last Updated: August 17, 2026
LVH Systems (“LVH,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit or make a purchase from our online store.
INFORMATION WE COLLECT
When you visit our website, create an account, place an order, contact us, or otherwise interact with our services, we may collect information including:
- Name
- Billing and shipping address
- Email address
- Order and transaction information
- Products viewed, purchased, or added to your cart
- Device, browser, IP address, and website usage information
- Communications you send to us
- Marketing and advertising interaction information
Payment information may be processed by third-party payment processors. We do not necessarily receive or store your complete payment card information.
HOW WE USE YOUR INFORMATION
We may use information to:
- Process, fulfill, and deliver orders
- Provide order confirmations and shipping updates
- Process returns, refunds, and customer-service requests
- Maintain and improve our website and services
- Prevent fraud, abuse, and unauthorized transactions
- Measure website and advertising performance
- Personalize shopping experiences
- Send marketing communications when permitted by applicable law
- Comply with legal, tax, accounting, and regulatory obligations
COOKIES AND ANALYTICS
Our website and service providers may use cookies, pixels, tags, and similar technologies to operate the website, remember preferences, understand website usage, measure advertising performance, and improve our services.
ADVERTISING AND THIRD-PARTY SERVICES
We may use third-party platforms and service providers, including social-media, analytics, advertising, payment, shipping, and e-commerce providers.
These providers may process information according to their own privacy policies and applicable law.
We may use advertising and measurement technologies from platforms such as Meta, Instagram, Pinterest, and Google to understand advertising performance and reach customers who may be interested in our products.
SHARING OF INFORMATION
We may share information with service providers when reasonably necessary to operate our business, including payment processors, hosting providers, e-commerce platforms, fulfillment and shipping providers, analytics services, fraud-prevention services, advertising platforms, and customer-support providers.
We may also disclose information when required by law or when reasonably necessary to protect our rights, customers, business, or services.
We do not sell personal information for money.
EMAIL MARKETING
If you choose to receive promotional emails, we may send information regarding products, promotions, offers, and store updates.
You may unsubscribe from promotional emails using the unsubscribe link included in those communications. Transactional messages relating to orders or customer service may still be sent when necessary.
SMS AND WHATSAPP
If we offer SMS, text-message, or WhatsApp communications in the future, participation will be optional where consent is required.
If you separately opt in, we may use the telephone number you provide to send requested customer-service, transactional, or marketing communications according to your consent and applicable law.
Consent to receive marketing messages is not a condition of purchase. Message and data rates may apply. Instructions for opting out will be provided when such services are offered.
We will not treat providing a telephone number for ordinary order fulfillment as consent to receive marketing text messages.
DATA RETENTION
We retain information for as long as reasonably necessary to provide our services, maintain business and transaction records, comply with legal obligations, resolve disputes, and enforce agreements.
DATA SECURITY
We use reasonable administrative and technical measures designed to protect personal information. However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
YOUR PRIVACY RIGHTS
Depending on where you live, applicable law may provide rights concerning your personal information, such as rights to request access, correction, deletion, or information regarding certain processing activities.
To submit a privacy request, contact us using the email address below. We may need to verify your identity before completing certain requests.
CHILDREN’S PRIVACY
Our store is intended for a general audience and is not directed toward children under 13. We do not knowingly collect personal information from children under 13 through the store.
CHANGES TO THIS POLICY
We may update this Privacy Policy periodically to reflect changes to our business, services, technology, or legal requirements. The updated version will be posted on this page with a revised “Last Updated” date.
CONTACT US
For privacy questions, requests, or customer-service inquiries, contact:
LVH Systems
Email: sales@lvhsystems.com
Website: shop.lvhsystems.com
United States